Cookie Policy

Cookie Policy of www.flanat.com

This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website.

For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User's consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Website uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.
In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers or by contacting the Owner.

To find more information dedicated to consumers and their privacy rights, Users may read the privacy policy.

Activities strictly necessary for the operation of this Website and delivery of the Service

This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

First-party Trackers

Storage duration:

  • _iubenda_session: duration of the session
  • locale: 1 year
  • country: 1 year
  • remember_user_token: 3 months
  • close_share_completion_body: 3 months
  • sorting_order: 1 year
  • sorting_type: 1 year

Third-party Trackers

This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website.

Some services among those listed below, if any, may work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

Akamai Content Delivery Network (Akamai Technologies, Inc.)

Akamai is a hosting service provided by Akamai Technologies, Inc.

Personal Data processed: Trackers and Usage Data.

Legal basis for processing: Contract.

Place of processing: United States – Privacy Policy.

Legal basis for data transfer: Standard data protection clauses.

Data retention period: Keeping the data, for the time necessary to fulfill the purpose.

This type of service allows this Website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Website. New Relic (New Relic) New Relic is a monitoring service provided by New Relic Inc. The way New Relic is integrated means that it filters all traffic of this Website, i.e., communication between the Application and the User's browser or device, while also allowing analytical data on this Website to be collected. Personal Data processed: Tracker, Usage Data and various types of Data as specified in the privacy policy of the service. Legal basis for processing: Legitimate interest. Place of processing: United States – Privacy Policy. Legal basis for data transfer: Standard data protection clauses. Data retention period: Keeping the data as long as necessary for the establishment, exercise or defense of legal claims.
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Trademark Usage Guideline

FLANAT Research Italia Srl Trademarks (hereinafter “FLANAT” and “FLANAT’s Trademarks”) are among our most valuable assets. In order to preserve and protect the FLANAT’s Trademarks, it is essential that they are used properly.

Any use outside what is expressly allowed is not permitted. Failure to follow and comply with these Trademark Usage Guidelines, or any specific guidelines set forth in your agreement with FLANAT, then FLANAT retains the right to modify or revoke the license or authorization, if already granted, to use FLANAT’s Trademarks, without prejudice for FLANAT’s right to seek compensation for damage at law or inequity.

These Guidelines apply to partners, distributors, CDMO’s and Finish product developers who have a license or permission to use FLANAT’s Trademarks written agreement with FLANAT. The use of any trademark owned, whether registered or not, by FLANAT is subject to express written agreement and ruled by the following terms and conditions:

  1. Definition. FLANAT’s Trademarks refers to specific line of ingredients, ingredients itself, extraction process or any other intellectual property of FLANAT identified with specific denominative and/or figurative marks.

  2. FLANAT’S Trademark(S) on finished products. FLANAT’s Trademarks may, subject to the provisions of the Trademark License written Agreement, be used on product packaging containing the finished products incorporating FLANAT’s ingredients identified by said trademarks, as well as in any promotional or advertising materials of Finished Products, in addition to the name of the Finished Products’ manufacturer and the trademark or name of the finished product.

  3. Finished Product Name. FLANAT’s Trademarks must be printed using a smaller font size than the one used to identify the Finished Product trademark or name and shall not, in any event, be displayed as to appear more prominent than the corporate name or the trademark or name of the finished product. FLANAT’s Trademark(s) shall not be used in a misleading manner inducing buyers of the finished product to believe either that FLANAT, or any of its affiliates, is the manufacturer of the finished product or that the finished product could contain FLANAT’s ingredient whilst this is not true in all or in part.

  4. Artwork approval. Any finished product artwork shall be authorized by FLANAT in writing before printing. Failure to obtain FLANAT’s written authorization will result in the automatic termination of the Trademark License Agreement.

  5. Claiming activities. The use of FLANAT’s Trademarks in finished products claiming activities that have not already been confirmed or published as a result of any FLANAT’s research activity is not allowed without specifically written authorization by FLANAT.

  6. Similar ingredients in the Finish Product. The use of FLANAT’s Trademarks in finished products containing FLANAT’s ingredients blended with other ingredients belonging to the same botanical family or with the same ingredient of synthetic origin is expressly not allowed.

  7. Ownership. Any mention of FLANAT’s Trademarks must be accompanied by the statement “Trademark of FLANAT Research Italia S.r.l.”.

  8. SALE OF FLANAT’S INGREDIENT. FLANAT’s Trademarks cannot be used to identify FLANAT’s ingredients resold as such, unless upon FLANAT’s authorization.v

  9. Reverse engineering. FLANAT’s ingredients, or patent technologies used by FLANAT to manufacture the ingredients, cannot, directly or indirectly, be copied, modified, reverse-engineered, designed around, decompiled, altered, used to create other works from, disassembled or otherwise attempted in any way to derive or determine characteristics, such as sequence or product characteristics, physical properties, composition or molecular structure of any products, prototypes or material(s), in order to reproduce or create something analogous and, in any case, with the objective to undertake or to attempt to file any proprietary rights on the Trademark or on the technology used to manufacture the ingredient.

  10. Confidentiality. Any confidential data and information disclosed by FLANAT, which concerns FLANAT’s activities or products, including the ingredient and FLANAT’s Trademarks (the "Confidential Information"), must be kept strictly secret. Disclosing the Confidential Information to any other persons, bodies or entities must be refrained, these Confidential Information must be used only for the purposes of what explicitly authorized.Any reproduction of any confidential information shall remain the property of FLANAT and shall contain any and all confidential or proprietary notices or legends which appear on the original, unless otherwise authorized in writing by FLANAT. Computer files, copies, extracts or other reproductions thereof in whole or in part, containing or representing confidential information and all copies thereof which are in the possession of FLANAT, shall be and remain the property of FLANAT.

  11. Trademark(s) rights. FLANAT’s Trademarks must not be registered in countries where the same are not registered and no rights from use of the Trademarks must be derived.

  12. Indemnification. FLANAT is not responsible and shall not be liable for any use of FLANAT’s Trademark outside the scope of the Trademark License Agreement and these guidelines. FLANAT will be held harmless and indemnified from and against any damages arising from or related to:

    1. any use of FLANAT’s Trademarks outside the scope granted by the Trademark License Agreement;
    2. labelling, marketing, sale or distribution of the finished product bearing, using or otherwise exploiting FLANAT’s Trademarks leading to any infringement of third party’s right and/or any use in violation of applicable laws, regulations and regulatory dispositions;
    3. use of FLANAT’s Trademarks on a product which infringes the law;
    4. any untruthful statement or indication on the packaging of the finished product about the registration status of FLANAT’s Trademarks in the nation where finished product is sold;
    5. any untruthful statements or indications about existence or status of patent rights related to the FLANAT’s ingredient.
  13. Applicable Law. These Trademark Usage Guidelines are governed by Italian law without reference to its conflict of laws principles. Any disputes concerning these Trademark Usage Guidelines and the Trademark License Agreement shall be submitted to the sole jurisdiction of the Court of Como, Italy.

Privacy notice

How we use your information

This privacy notice tells you what to expect when we at FlaNat Research (FLANAT) collect your personal information.

It applies to information we collect about:

  • visitors to our website
  • people who are using our services (subscribing to our newsletter; Purchasing from us; requesting information; etc.)
  • people who are receiving a mailing from us
Visitors to our website

When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of our website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We do use Google Analytics to help analyze the usage of our website.

This analytical tool uses text files placed on your computer (“cookies”) to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity. Please refer to Google's privacy policy on Analytics.

FLANAT will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither FlaNat / Doranan naturae nor Google will link, or seek to link, an IP address with the identity of a computer user.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

People who are using our services

We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have requested a proposal to carry out a survey to find out if they are happy with the level of service they received. When people do subscribe to our newsletter, they can cancel their subscription at any time and are given an easy way of doing this.

People who are receiving a mailing from us

Our email marketing is permission based. If you received a mailing from us, our records indicate that:

  1.  you have expressly shared this address for the purpose of receiving information in the future ("subscribing"); or
  2. you have purchased or otherwise have an existing relationship with us; or
  3. you either left your contact details to one of our associates at any of the trade shows you have attended.

We respect your time and attention by controlling the frequency of our mailings.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please write your comments to This email address is being protected from spambots. You need JavaScript enabled to view it..

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the links at the end of any email to "Unsubscribe" or "Change your subscription" profile.

Use of Web Beacons

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

How we protect your privacy

We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.

Disclosure of personal information

We will never disclose, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to the postmaster of this site and the employees allowed to manage the content and information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Changes to this privacy notice

We keep our privacy notice under regular review and we will place any updates on this webpage.

This privacy policy was last updated November 25th, 2019.

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.